For access to the Queen Elizabeth Hall auditorium seating rows A to C and wheelchair spaces in the Front Stalls, please enter via the Artists' Entrance in the Queen Elizabeth Hall Slip Road (Level 1). You can also use the external lift near the Artists' Entrance on Southbank Centre Square to reach Mandela Walk, Level 2. For step-free access from the Queen Elizabeth Hall Slip Road off Belvedere Road to the Queen Elizabeth Hall auditorium seating (excluding rows A to C) and wheelchair spaces in the Rear Stalls, plus Queen Elizabeth Hall Foyer and the Purcell Room, please use the Queen Elizabeth Hall main entrance. To reach this entrance, enter the Royal Festival Hall via the Southbank Centre Square Doors. Take the JCB Glass Lift to Level 2 and exit to the Riverside Terrace. Turn right to find the Queen Elizabeth Hall main entrance.

Talk to a member of staff at the auditorium entrance if you have a disability that means you can’t queue, or you need extra time to take your seat. They can arrange priority entry for you as soon as the doors open. Imagine Children's Festival is a Relaxed festival. All performances have a relaxed approach to noise and movement in the space, and you are free to enter and exit during the performances. A chill-out space and noise-cancelling headphones are available for both adults and children. The performance on Thursday 9 February, 11am is also Sensory Adapted. It has lower levels of lighting and sound effects, so may be especially suitable for audiences with sensory sensitivities. This may include children, young people and adults with neurodivergence such as autism, learning difficulties or other sensory or communication needs. The performances on Thursday 9 February, 11am, and Friday 10 February, 4.30pm, are British Sign Language interpreted (BSL).